Terms & Conditions

[vc_row][vc_column][vc_column_text]By ordering from Mygiftsmate.in you agree to be bound by the following terms and conditions. Mygiftsmate reserves the right to update these terms at anytime without prior notice.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]

Payment

  • All prices are in Indian Rupees (Rs.).
  • We will not process your order until we receive full payment for the same.

Refunds

The refund policy is applicable in case the replacement of a damaged product is not available. In case of online paid orders, the refund will be made back to the same bank account used to pay for the order and the refund would be credited within 7-10 working days from the date of cancellation of the order. Alternatively, refunds can also be done via PayTM.

Liability for errors

We are not liable for errors committed by you during the course of personalizing a product. These errors, though not limited to, may be a result of the following: misspelling, bleeds, grammar, punctuation, or image resolution.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]

Shipping

  • We will ship out your order within 2 to 5 business days .
  • Mygiftsmate is not responsible for missed / late deliveries due to curfews, acts of government, acts of nature, holidays, incorrect address.
  • Timeframe for order from dispatch date:
    • Delhi, Mumbai, Bangalore, Hyderabad, Chennai: 2-4 working days
    • Rest of India: 5-7 working days.
[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]Return Policy:

Products are eligible for return if they are received in a damaged or defective condition. We ensure that a brand new replacement is shipped to you at no additional cost. Please make sure that the original product tag and packing is intact when reverse pick up is made.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]Privacy Policy:

We may collect the following information:

  • Name
  • Contact information including email address and postal address

What we do with the information we gather:

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
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